(LEGAL)
Privacy Policy
Effective May 5, 2026
EPOQGRID Labs ('EPOQGRID', 'we', 'us') respects your privacy. This policy explains what information we collect when you use our site or services, how we use it, and the choices you have. This is a boilerplate version pending review by our legal team.
1. Information we collect
We collect information you provide directly — such as your name, email, phone, LinkedIn, and the contents of any message you send through the contact form — and information collected automatically when you use the site, including IP address, browser and device characteristics, referral source, and pages visited.
2. How we use information
We use the information we collect to respond to enquiries, deliver the services you request, operate and secure the site, communicate updates you have opted into, and meet our legal obligations. We do not sell or rent personal information.
3. Sharing and disclosure
We share information only with vetted service providers acting on our behalf (for example, hosting, email, analytics) and only to the extent necessary for them to provide their services. We may also disclose information when required by law, when defending our legal rights, or in connection with a corporate transaction.
4. Cookies and analytics
We use a minimal set of cookies and analytics to understand how the site is used and to improve performance. You can control cookies through your browser settings; disabling them may affect some site functionality.
5. Data retention
We retain personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Security
We apply reasonable administrative, technical, and organisational safeguards to protect personal information. No internet transmission or storage system is fully secure, and we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing. To exercise any of these rights, contact us using the email below.
8. International transfers
EPOQGRID operates globally; your information may be transferred to, stored in, and processed in countries other than your own. Where required, we put in place safeguards consistent with applicable law.
9. Children
The site is not directed to children under 16, and we do not knowingly collect personal information from them. If we learn we have, we will delete it.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the effective date above and, where appropriate, communicated to you directly.
Questions about this policy? Email hello@epoqgrid.com.